Customer Service Staff (Japanese Speaker)ID:46126

35,000 PHP ~ 60,000 PHPBatangasabout 15 hours ago

Overview

  • Salary

    35,000 PHP ~ 60,000 PHP

  • Industry

    Manufacturing

  • Job Description

    >Serves customers by providing product and service information and resolving product and service problems.
    >Opens customer accounts by recording account information.
    >Maintains customer records by updating account information.
    >Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
    >Prepares product or service reports by collecting and analyzing customer information.
    >Contributes to team effort by accomplishing related results as needed.

    > Other task will assign time to time

Qualifications

  • Requirement

    >BS Industrial Engineering , BS Business Administration graduate or any related course
    >At least N3 or N2 level
    >Must have at least 1 year of working experience as Japanese Interpreter in a manufacturing company.
    >Previous experience in sales or customer service is highly preferred.
    >Resolve customer complaints and concerns in a timely and professional manner.
    >Excellent in communication skills, verbal and written.
    >Ability to work under pressure in a fast-paced environment

  • English Level

    Business

  • Other Language

    English

Additional Information

  • Benefit

    To be discuss

  • Working Hour

    8:00 ~ 17:00

  • Holiday

    Sunday and Philippine Holidays

  • Job Function