IT Support EngineerID:46817
18,000 PHP ~ 23,000 PHPBatangas3 days agoOverview
Salary
18,000 PHP ~ 23,000 PHP
Industry
IT
Job Description
> Knowledge in System Planning. Study and plan IT resources needed in line with company
direction and needs
> Knowledge in IT Resource Provisioning. Acquire, setup and deploy IT resources as well as changes
on the IT resource
> Knowledge in Preventive Maintenance. Pro-active maintenance to prevent unavailability or
failure on IT resource.
> Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on
operation
> Knowledge in installation and configuration of computer hardware, software, operating system
and application.
> Knowledge in monitoring and maintaining computer systems, network, printer and server.
> Communicates with staff through a series of action set up the system or resolve the issue.
> Knowledge in troubleshooting network and system including diagnosing and solving hardware
and software faults.
> Support the roll out of new application.
> Manage PC set up and deployment to new employee.
IT Knowledge:
> Good knowledge, troubleshoot and handon skill in System server, storage hardware, Database, Software defined network, software defined storage, cloud orchestration and automation
> Microsoft active-directory & AD integrated applications, Microsoft Exchange, Authentication Server,
> Virtualization - Microsoft Hyper-V, Vmware
> Virtualization - Microsoft Hyper-V, Vmware
> Hyperconverged - Nutanix
> Backup - Veritas & Veeam
> Licenses and certificate activation
> Cloud - O365, Azure and AWS, backup
> Basic network and security features
Administrative Support:
> Microsoft Active Directory & AD integrated applications
> Files access and quota
> Backup task and policies
> DR / BCP procedures
> Azure / AWS / Office 365 cloud provisioning and maintainance
> Infrastructure documentation
> Monitoring and analysis
Technical Support:
> Call response and support within service level agreement
> Incident / problem troubleshooting, fault clarification and isolation
> Provide workaround and/or resolution
> Communication and reporting
> Security updates and patching
> Firmware upgrade
Qualifications
Requirement
> Graduate/Bachelor’s Degree in Information Technology and other computer-related/equivalent courses
> More than average knowledge and skills in server system design, maintenance, documentation, troubleshooting.
> More than average knowledge in Microsoft Servers System (Linux System is a plus).
> Self-motivated with strong sense of responsibility and urgency
> Diligent in documentation, reporting and tasks tracking ability.
> Possess analytical skills to be able to solve issues and ability to work independently and cope with pressure.
> Time management, good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment.English Level
Conversational
Other Language
English
Additional Information
Benefit
to be discuss
Working Hour
8:00 ~ 17:00
Holiday
Ph holiday
Job Function
Please sign in.