IT Support EngineerID:46817
18,000 PHP ~ 23,000 PHPBatangasOver 3 months agoOverview
Salary
18,000 PHP ~ 23,000 PHP
Industry
IT
Job Description
1. Knowledge in System Planning. Study and plan IT resources needed in line with company
direction and needs
2. Knowledge in IT Resource Provisioning. Acquire, setup and deploy IT resources as well as changes
on the IT resource
3. Knowledge in Preventive Maintenance. Pro-active maintenance to prevent unavailability or
failure on IT resource.
4. Corrective Maintenance. Post-active maintenance to solve problems and minimize stoppage on
operation
5. Knowledge in installation and configuration of computer hardware, software, operating system
and application.
6. Knowledge in monitoring and maintaining computer systems, network, printer and server.
7. Communicates with staff through a series of action set up the system or resolve the issue.
8. Knowledge in troubleshooting network and system including diagnosing and solving hardware
and software faults.
9. Support the roll out of new application.
10. Manage PC set up and deployment to new employee.
• IT Knowledge:
o Good knowledge, troubleshoot and handon skill in System server, storage hardware,
Database, Software defined network, software defined storage, cloud orchestration and
automation
o Microsoft active-directory & AD integrated applications, Microsoft Exchange,
Authentication Server,
o Virtualization - Microsoft Hyper-V, Vmware
o Virtualization - Microsoft Hyper-V, Vmware
o Hyperconverged - Nutanix
o Backup - Veritas & Veeam
o Licenses and certificate activation
o Cloud - O365, Azure and AWS, backup
o Basic network and security features
• Administrative Support:
o Microsoft Active Directory & AD integrated applications
o Files access and quota
o Backup task and policies
o DR / BCP procedures
o Azure / AWS / Office 365 cloud provisioning and maintainance
o Infrastructure documentation
o Monitoring and analysis
• Technical Support:
o Call response and support within service level agreement
o Incident / problem troubleshooting, fault clarification and isolation
o Provide workaround and/or resolution
o Communication and reporting
o Security updates and patching
o Firmware upgrade
Qualifications
Requirement
• Graduate/Bachelor’s Degree in Information Technology and other computer-related/equivalent
courses
• More than average knowledge and skills in server system design, maintenance, documentation,
troubleshooting.
• More than average knowledge in Microsoft Servers System (Linux System is a plus).
• Self-motivated with strong sense of responsibility and urgency
• Diligent in documentation, reporting and tasks tracking ability.
• Possess analytical skills to be able to solve issues and ability to work independently and cope with
pressure.
• Time management, good communication, interpersonal and problem-solving skills, with customer
friendly attitude and ability to work in a team environment.English Level
Conversational
Other Language
English
Additional Information
Benefit
to be discuss
Working Hour
8:00 ~ 17:00
Holiday
Ph holiday
Job Function
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