4 Jobs for Pasay found
SERVICE SUPERVISORID:47337
60,000 PHP ~ 100,000 PHPPasayJob Description
The Service Supervisor is responsible for managing the daily operations of the service team, ensuring high-quality customer service, resolving issues, and driving team performance. They lead, motivate, and support service staff to meet or exceed service objectives while maintaining a positive customer experience.Key Responsibilities:Team Leadership & Supervision:Lead a team of service staff to ensure effective service delivery.Supervise daily operations, ensuring the team meets or exceeds service standards.Conduct regular one-on-one meetings with team members, providing feedback and coaching for continuous improvement.Foster a positive work environment to enhance team morale and productivity.Customer Service & Satisfaction:Oversee service delivery to ensure customer satisfaction is consistently achieved.Address customer complaints or escalations promptly, ensuring effective solutions.Monitor and analyze customer feedback to identify areas of improvement.Operational Efficiency:Manage schedules, workloads, and resources for the service team.Ensure service targets (e.g., response times, resolution times) are met in line with company goals and SLAs (Service Level Agreements).Identify inefficiencies and implement improvements to enhance service delivery.Training & Development:Train new staff and support the ongoing development of team members.Monitor performance metrics to identify areas where training is needed.Create and implement training programs to enhance the skills and knowledge of the team.Quality Assurance:Maintain service quality by ensuring adherence to company policies, procedures, and best practices.Conduct regular audits of service interactions to ensure compliance with standards.Identify trends in service performance and work on improving processes and procedures.Administrative Duties:Prepare and maintain reports on team performance, customer issues, and operational metrics.Provide data-driven insights to management on areas for improvement and resource allocation.Assist with administrative tasks such as scheduling, resource allocation, and performance documentation.Health & Safety Compliance:Ensure all service activities comply with safety and legal regulations.Promote a safe working environment and ensure employees follow proper health and safety procedures.
Benefit
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Accounting SupervisorID:45758
30,000 PHP ~ 35,000 PHPPasayJob Description
Supervise the daily accounting transactions including bank reconciliation, accounts payable/receivable and general ledger.Prepare forecast revenues and budget reports.Appoint and train new accounting employees.Prepare monthly and annual accounting reports.Carry out the annual audit by giving information and answers to auditors.Check the progress of accounting and financial objectives.Make policies and procedures to support the company’s targets.Keep sensitive and important information confidential and ensure financial security.
Benefit
TBD
Purchasing/Leasing officerID:47360
20,000 PHP ~ 23,000 PHPPasayJob Description
Job Description: - Oversee the flow of the leasing section towards the mall or Building terms- Scouting for prospective space for lease- Review and analyze the Lease proposals- Negotiate the offered rates and charges based on the company's requirements and demand- Achieve lessee satisfaction within the limits and conditions provided by the mall management and other related requirements and policies- Monitoring and arrangements of Lease Space for Renewal and Non-Renewal- Arrangement and filing of lease of Contracts.
Benefit
tbd
TECHNICAL STAFF (Roving)ID:47278
18,000 PHP ~ 20,000 PHPPasayJob Description
Conduct repair and maintenancePlumbingCarpentry/Minor repainting worksElectricalMechanical (AC & Refrigeration)Civil worksEvery 2 months and/or Quarterly conducts Preventive Maintenance of Kitchen Equipment and Air Conditioning System.Inspect electrical wirings, panel boards, sockets, and light/bulbs, and make sure that all are in good condition and operational repairs electrical appliances.Assure all technical machinery, equipment, and other concerns are in good condition all the timePrepare necessary reports and updates on all Technical ProgressTeaching the staff in the branch on prevention of Technical problems as well as basic cleaning of the equipmentConducts declogging activity of the pipelines across all branchesConducts monthly inspections of the branches and makes documentationOther tasks that may be assigned from time to timeAC repair can be done. (Indoor and Outdoor units)AC replacement can be done.Exhaust RepairPaint table and chairs, walls and ceilings. (The chairs and table are painted with a wood grain design)
Benefit
tbd
