16 Jobs for BPO / IT BPO / Call Center found
【フィリピン動画制作事業】プロダクションディレクター！！☆月間3000本の品質を担う、キーパーソン！！ID:47085
80,000 PHP ~ 120,000 PHPPampangaJob Description
【ポジションと裁量】大手広告代理店向け動画制作部門の品質管理責任者制作工程の管理および品質基準の策定と実施クライアントとの品質基準すり合わせにおける重要な意思決定に関与制作チームの教育、評価、品質管理における幅広い権限＜仕事内容＞プロダクションディレクターとして、ローカルスタッフの動画作成及び品質管理の指示出しや要件の確認、指示出し作業を行っていただきます。・動画の納期管理・品質の向上における改善案、システムの立案、施行・ローカルスタッフのKPI管理下記業務の自分自身での実施及びローカルスタッフへの割り振り、管理、指示出し作業・顧客から素材の受領、及び要件確認（納期、編集の方向性、フォーマットの確認等。）・完成した動画の映像と音声の確認・フォーマットと仕様の確認・文字やグラフィックの確認・映像の一貫性チェック・テスト再生【稀有な挑戦機会】月間3000本という大規模な動画制作プロジェクトの指揮「より良い品質を、より効率的に」を実現できる環境日本の大手広告代理店との直接取引における品質保証の要品質管理と効率化の両立という、やりがいのある挑戦【成長機会】大規模プロジェクトのマネジメントスキル習得以下のスキル向上機会を提供：・品質管理システムの構築・運用力・プロジェクトマネジメントスキル・チーム育成・指導力・クライアントコミュニケーション力・業務効率化・最適化スキル・制作工程の標準化スキル・KPI管理・分析力＜仕事のやりがい＞海外での勤務になりますので、英語と日本語を使った業務になります。自分自身で考えマネージメント、裁量の大きさもあり動画編集の経験を活かしつつ海外でのマネージメント経験も積めます。結果次第で20代・30代での経営幹部候補へのキャリアパスの可能性もあり！！！
Benefit
●フィリピン法に準ずる福利厚生
・SSS（年金など）
・Philhealth（医療保険）
・13ヶ月目給与（基本給与ｘ勤務した月数÷12か月で割った額）
●その他
・現地民間医療保険加入（HMO）（試用期間後）
・有給休暇及び病気に伴う休暇 Sick Leave Vacation Leave（試用期間後）
・ボーナス：年1回
・現地での語学研修サポート完備
・Visaサポート
・入社時のフィリピンへの渡航サポート【教育サービス事業】エグゼクティブマネージャー！！☆海外でマネージメント経験を積んでキャリアアップ！！ID:47080
80,000 PHP ~ 120,000 PHPPampangaJob Description
【ポジションと裁量】300名規模の教育アウトソース部門の統括責任者として抜擢部門の責任者としての大幅な裁量権を保有日本の教育業界最大手との直接取引における重要な意思決定に関与チームの採用、教育、評価、品質管理における幅広い権限＜仕事内容＞顧客から依頼される採点事業を中心とした業務の推進、取りまとめ・メンバーの採用活動の推進（300名から400名規模）・仕事内容の立案、策定・採用したメンバーへの業務の割り振り・納期管理・採点やその他業務の品質管理・品質改善、納期短縮案の立案、遂行・メンバーの評価・その他雑務、日本人マネージャーから依頼された業務の遂行・顧客との交渉＜仕事のやりがい＞海外での勤務になりますので、英語と日本語を使った業務になります。自分自身で考え採用からマネージメントまで一貫して経験を積め、裁量の大きさもやりがいです。＜20代・30代での経営幹部候補へのキャリアパス＞数億円規模の予算管理、採用、業務改革など、大きな権限実績次第で急速なキャリア成長が可能海外インターンシッププログラムやAI英会話など、新規事業開発にも参画可能グローバル人材として、以下のスキル習得機会を提供：多国籍300名規模のチームマネジメント力グローバルコミュニケーション力（英語）大規模プロジェクトのマネジメントスキル予算管理・会計スキル業務効率化のためのITスキル異文化適応力・多様性対応力新規サービス企画開発力ハイレベルな顧客折衝力【社長メッセージ】日本の英語教育の最前線。それが、私たちの立ち位置です。300名のフィリピン人チームと共に、教育の未来を創る。それが、あなたに託したいミッションです。経験は問いません。大切なのは、あなたの「やってやろう」という情熱。日本の教育をより良くしたいという想い。まずはオンラインで、気軽にお話ししませんか？15年の安定基盤と、大きな裁量権。教育業界最大手との直接取引という強み。若手だからこそ、この環境であなたの無限の可能性を開花させてみませんか？
Benefit
●フィリピン法に準ずる福利厚生
・SSS（年金など）
・Philhealth（医療保険）
・13ヶ月目給与（基本給与ｘ勤務した月数÷12か月で割った額）
●その他
・現地民間医療保険加入（HMO）（試用期間後）
・有給休暇及び病気に伴う休暇 Sick Leave Vacation Leave（試用期間後）
・ボーナス：年1回
・現地での語学研修サポート完備
・Visaサポート
・入社時のフィリピンへの渡航サポートFinance Manager for Global Company <MAKATI>ID:47292
100,000 PHP ~ 150,000 PHPMakatiJob Description
Are you a seasoned finance leader with a proven track record in financial strategy, business planning, and team leadership? Do you thrive in a fast-paced, global environment where you can drive financial excellence and operational efficiency? If so, we want YOU to join our leadership team!🔹 Financial Strategy & Leadership✔ Develop and implement financial strategies to drive business growth and profitability✔ Provide financial insights, forecasts, and risk assessments to support executive decision-making✔ Monitor financial performance, key metrics, and cost optimization strategies✔ Collaborate with senior management, investors, and external stakeholders on financial matters✔ Ensure adherence to global financial policies, industry best practices, and compliance standards🔹 Financial Planning, Budgeting & Forecasting✔ Lead annual budgeting, long-term financial planning, and rolling forecasts✔ Conduct financial modeling, profitability analysis, and business performance evaluation✔ Drive cost-control measures, expense management, and variance analysis✔ Monitor and report on KPIs, financial trends, and business risks🔹 Accounting & Compliance✔ Ensure accurate financial reporting, general ledger management, and month-end closing✔ Oversee statutory compliance, taxation, audits, and corporate governance✔ Implement strong internal controls, policies, and risk management frameworks✔ Manage financial reconciliations, cash flow projections, and capital expenditures🔹 Team Management & Leadership✔ Directly manage the Senior Accounting Manager, ensuring efficient operations and high performance✔ Provide guidance, mentorship, and professional development for finance and accounting teams✔ Drive continuous improvement in finance processes, automation, and digital transformation✔ Foster a culture of collaboration, accountability, and excellence within the department🔹 Treasury & Cash Flow Management✔ Oversee cash flow, liquidity planning, and working capital management✔ Optimize banking relationships, funding strategies, and investment planning✔ Ensure timely and accurate financial transactions, payments, and reconciliations🔹 Process Improvement & Digital Transformation✔ Lead process automation initiatives to enhance finance efficiency and accuracy✔ Implement data-driven decision-making tools and analytics for better financial insights✔ Identify and recommend technology upgrades, system integrations, and automationWhat We OfferHighly competitive salary and executive benefitsLeadership role with direct influence on financial strategyWork in a dynamic, global business environmentOpportunities for professional growth and career advancement
Benefit
・SSS, Philhealth, PAGIBIG
・13th-month bonus
・Comprehensive social insurance (health, pension, employment, and worker's compensation insurance)
・Annual salary increase
・Opportunities for training in other countries
・Performance-based bonuses and retention incentives
・Paid vacation and sick leave
＊15 days annual paid vacation
＊15 days sick leave
・Summer outings, Christmas parties, and more
＊＊＊Detailed information will be provided upon offer.Japanese-Speaking (N3) General Travel Staff for Global Travel Company <MAKATI>ID:47306
25,000 PHP ~ 40,000 PHPMakatiJob Description
Role involves coordinating and managing travel arrangements, ensuring smooth booking processes, and providing excellent support to clients. If you love travel, enjoy working in a fast-paced environment, and want to use your Japanese skills, this is the perfect opportunity for you!<Job Responsibilities>✔️ Communicate with our international network via email and calls✔️ Handle online reservation management and booking processes✔️ Process bookings and monitor schedules✔️ Encode data accurately and efficiently✔️ Process invoices and virtual card payments✔️ Directly report to the Reservation Manager✔️ Manage multiple reservations simultaneously with excellent multitasking skills<Why Join Us?>✨ Be part of a global travel industry leader✨ Improve your Japanese language skills in a professional setting✨ Work in a dynamic, multicultural environment✨ Enjoy career growth opportunities in the travel industry
Benefit
• Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
• 13th-month pay
• Yearly Performance Appraisal
• Skill Set Appraisal
• Annual Corporate Events (Team Building/Christmas Party)
• Retirement Benefit Program
• HMO and Life Insurance
• Hybrid Set up (WFH benefit upon regularization)
• Above minimum offers
• Opportunity for promotionCase Manager ID:46711
80,000 PHP ~ 115,000 PHPTaguigJob Description
THE ROLE: The Case Manager is responsible for resolving all technical and non-technical issues related to services, through liaising with our customers and local providers. The suitable candidate will identify and establish new processes and continuously optimize existing ones, to enable Expereo to offer an excellent and unrivalled Customer Service experience. THE RESPONSIBILITIES: Here are how your day-today responsibilities of the role will look like, but are not limited to: • Work together with a team of Network Engineers towards a common preset goal • Act as first-line support person for internal and external parties • Responsible for Network & Data Communication Systems • Customer Excellence (internal/external customer engagement and relationship management) • Should be customer support ordinated candidate, should have very good knowledge of customer service processes. • Good knowledge of ITIL Framework. • To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, integrity and desire to support others. • To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures. • To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel. • Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.
Benefit
tbd
Regional Finance Staff for Global Company <Paranaque>ID:47289
23,000 PHP ~ 30,000 PHPParanaqueJob Description
Are you a detail-oriented finance professional with strong analytical skills? We’re looking for a Regional Finance Team Member to manage financial operations, bookkeeping, and compliance. If you’re passionate about numbers and accuracy, this role is perfect for you!・Prepare and maintain financial reports, ledgers, and MIS reports・Reconcile bank statements, online fund flow, and intercompany accounts・Verify vendor invoices, payment documents, and travel expense sheets・Ensure timely remittance and maintain complete documentation・Coordinate with internal teams and external vendors for payments and queries・Support compliance with financial policies and audits
Benefit
・SSS, Philhealth, PAGIBIG
・13th-month bonus
・Comprehensive social insurance (health, pension, employment, and worker's compensation insurance)
・Annual salary increase
・Opportunities for training in other countries
・Performance-based bonuses and retention incentives
・Bonus for achieving KPIs
・Paid vacation and sick leave
＊15 days annual paid vacation
＊15 days sick leave
・Summer outings, Christmas parties, and more
＊＊＊Detailed information will be provided upon offer.QC Manager (Call Center) for Visa service global Company (Parañaque)ID:47334
80,000 PHP ~ 100,000 PHPParanaqueJob Description
Step into an exciting career with a global leader in visa and consular services! 🌍✨ We are a powerhouse in delivering seamless, efficient, and customer-focused solutions worldwide. Our workplace is dynamic, fast-paced, and driven by excellence—where innovation meets opportunity. If you're looking for a company that values growth, teamwork, and top-tier performance, this is the place for you!【Responsibilities】Quality Monitoring & Compliance:・Evaluate both voice and non-voice customer interactions to ensure adherence to client policies and procedures.・Monitor agent performance, ensuring consistency and compliance with service standards.Performance & Process Improvement:・Conduct one-on-one coaching and feedback sessions with agents based on audit findings.・Perform Root Cause Analysis (RCA) to identify and address quality issues with corrective and preventive actions.・Work closely with managers and team leaders to enhance process efficiency and overall team performance.Calibration & Reporting:・Conduct calibration sessions with stakeholders, including managers and team leaders, to maintain quality consistency.・Prepare and present daily/weekly reports on performance metrics, trends, and key insights.Training & Development:・Identify training needs through audits and share findings with the training team.・Collaborate with trainers to implement learning initiatives that enhance agent performance.Escalation & Stakeholder Management:・Manage both internal and external escalations, ensuring timely resolution of quality concerns.・Provide subject matter expertise on quality processes and best practices.🌟 Why Join Us?✔ Competitive Compensation – Enjoy a top-tier salary and benefits package.✔ Career Growth Opportunities – Be part of a team that values learning and professional development.✔ Positive & Supportive Team Culture – Work in an engaging environment that fosters collaboration and success.
Benefit
・SSS, Philhealth, PAGIBIG
・13th-month bonus
・Comprehensive social insurance (health, pension, employment, and worker's compensation insurance)
・Annual salary increase
・Possible assignments in Cebu or Davao
・Opportunities for training in other countries
・Performance-based bonuses and retention incentives
・Bonus for achieving KPIs
・Paid vacation and sick leave
＊15 days annual paid vacation
＊15 days sick leave
・Summer outings, Christmas parties, and more
＊＊＊Detailed information will be provided upon offer.IT Network Security ManagerID:47312
150,000 PHP ~ 200,000 PHPMakatiJob Description
We are hiring an IT Network Security Manager (Japanese-speaking) to lead cybersecurity operations, develop security protocols, and ensure network integrity across multiple regions. This role requires strong network security expertise, managerial experience, and Japanese proficiency.【Responsibilities】<Cybersecurity Leadership>・Oversee cybersecurity for Asia & Oceania branches.・Analyze and address vulnerabilities in IT infrastructure and systems.・Develop and implement security policies for IT, infrastructure monitoring, incident response, and penetration testing.<Network Security & Risk Management>・Ensure robust firewall and security measures to prevent cyber threats.・Implement change management and incident response procedures.・Propose strategies for improving IT security across the company.<Compliance & System Integrity>・Ensure compliance with industry standards and best practices.・Regularly test and update security frameworks to mitigate risks.・Collaborate with IT teams and stakeholders to enhance security measures.
Benefit
• Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
• 13th-month pay
• Yearly Performance Appraisal
• Skill Set Appraisal
• Annual Corporate Events (Team Building/Christmas Party)
• Retirement Benefit Program
• HMO and Life Insurance
• Hybrid Set up (WFH benefit upon regularization)
• Above minimum offers
• Opportunity for promotion【Japanese Speaking N3 above】Assistant Admin/HR Manager for Global Travel company ID:47311
60,000 PHP ~ 70,000 PHPMakatiJob Description
We are looking for an Assistant Admin/HR Manager (Japanese-speaking) who will oversee HR operations, recruitment, compliance, and employee engagement. You will help shape company policies, ensure legal compliance, and create a thriving work environment.【Responsibilities】<HR Management & Compliance>・Develop, implement, and enforce HR policies and procedures aligned with company goals.・Ensure compliance with labor laws, DOLE, PEZA, and visa processing.・Manage compensation and benefits programs to stay competitive in the industry.<Recruitment & Employee Relations>・Oversee hiring, onboarding, and talent retention strategies.・Handle grievances, conflict resolution, and employee engagement initiatives.・Conduct performance evaluations and coaching for employee development.<Administrative & Operational Support>・Maintain HR databases and accurate employee records.・Oversee day-to-day office operations to ensure efficiency.・Implement health, safety, and emergency workplace procedures.***Why Join Us?***・Leadership Role – Take charge of HR and admin operations with decision-making authority.・Career Growth & Development – Work in a dynamic, fast-paced environment with leadership training.・Competitive Compensation & Benefits – HMO, life insurance, and retirement benefits.・Hybrid Work Setup – Work remotely upon regularization.・Positive Work Culture – Be part of a company that values employee engagement and well-being.
Benefit
• Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
• 13th-month pay
• Yearly Performance Appraisal
• Skill Set Appraisal
• Annual Corporate Events (Team Building/Christmas Party)
• Retirement Benefit Program
• HMO and Life Insurance
• Hybrid Set up (WFH benefit upon regularization)
• Above minimum offers
• Opportunity for promotionJunior Accountant for global Travel companyID:47308
30,000 PHP ~ 40,000 PHPMakatiJob Description
We are looking for a Junior Accountant to join our dynamic team! This role is perfect for someone detail-oriented, analytical, and experienced in financial management. If you have a strong accounting background and are proficient in Xero, this is your chance to grow your career in a thriving organization!【Responsibilities】***Financial Reporting & Analysis***・Prepare and analyze financial statements (income statements, balance sheets, cash flow).・Ensure timely and accurate month-end and year-end closing.・Conduct variance analysis and recommend corrective actions.***General Accounting & Compliance***・Maintain and reconcile general ledger accounts.・Oversee journal entries and adjustments for accuracy.・Ensure compliance with tax regulations, foreign exchange laws, and internal financial policies.***Prepare and file tax returns while coordinating with external tax advisors.***・Accounts Payable & Receivable・Supervise invoice processing, payments, and collections.・Ensure timely handling of accounts payable and receivable.***Budgeting & Internal Controls***・Assist in preparing budgets and financial forecasts.・Implement effective internal controls for financial reporting.***Audit & Documentation***・Coordinate with auditors for internal and external financial audits.・Prepare reports and financial documents for headquarters.
Benefit
• Philippines Mandated benefits (SSS/Pag-ibig/Phil Health)
• 13th-month pay
• Yearly Performance Appraisal
• Skill Set Appraisal
• Annual Corporate Events (Team Building/Christmas Party)
• Retirement Benefit Program
• HMO and Life Insurance
• Hybrid Set up (WFH benefit upon regularization)
• Above minimum offers
• Opportunity for promotion
